The General Terms and Conditions of Sale of SELTRON d.o.o. define the key rules of business between us and our customers. The document includes, among other things:

• how a binding order is created and when the contract becomes valid,
• how prices and payment terms are defined, and who bears additional costs (transport, duties, etc.),
• delivery deadlines, delivery method, transfer of risk, and who is responsible for any damage during transport,
• when the buyer becomes the owner of the goods,
• how the goods must be inspected, how to report defects, and how to submit a complaint,
• warranty conditions (what the warranty covers, what it does not cover, and how to claim it),
• the buyer’s responsibilities regarding installation, use and handling of the product,
• rules on servicing and after-sales support,
• environmental obligations (handling of electronic equipment, batteries, packaging),
• liability limitations and how potential disputes are resolved.

The full General Terms and Conditions of Sale are available in PDF via the link.