Product security
Report a security vulnerability
If you have found a security weakness in any Seltron product, software or service, please tell us by email. We take every report seriously and we are grateful for it.
Email: security@seltron.si
Please include in your email:
- the product or service — its model designation and serial number, as printed on the product's nameplate; if you cannot find them, describe the product;
- the software or app version, if you know it;
- what you observed and, if possible, the steps to reproduce it;
- whether you have reason to believe this is already being actively exploited;
- your email address, if you would like a reply.
We use the personal data in your report solely to handle it and to contact you. Please do not include other people’s personal data, or data you accessed while testing, in your report.
Coordinated vulnerability disclosure policy
If you have found a security vulnerability in any of our products or services, this policy sets out what we accept, how to report, what we do with your report and what we ask of you. Please read it before you report.
Security advisories
Here we publish advisories about security vulnerabilities in our products and about the measures we recommend.
We publish an advisory as soon as the facts are known — even if a fix is not yet available — and we update it once the fix is released.
| Last changed | Advisory |
|---|---|
| [date] | [advisory title] |
Users of our mobile application are notified in the app when a new advisory is published.
Support period
During the support period we handle vulnerabilities and provide security updates for the products listed below.
| Product | First placed on the market | End of support period |
|---|---|---|
| [date] | [date] |
Security updates remain available for at least 10 years after they are issued, or until the end of the support period, whichever is longer.
